FAQs

Juice/Produce
How long is my juice good for?
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Where is the juice made?
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How are the juices made?
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Is the juice organic?
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How do I store juices and shots?
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Can I freeze my juices?
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If a bottle is bloated, is it safe to consume?
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How many Calories are in your juices?
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What do you do with the pulp from the fruit?
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How much produce is used to make one juice?
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Are there any added sugars?
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What type of monk fruit is used?
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Why does the Strawberry Basil Lemonade have a high carb count?
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I have a nut allergy, is it safe for me to drink?
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What form or type of processed aloe is used to make the Aloe H2O?
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Why do the juices have different colors and tastes from time to time?
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What causes the color change of Citrus 2?
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What is the Chlorophyll H2O made from?
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Is the juice pasteurized?
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What is HPP?
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Are your products safe to consume while pregnant?
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Is the juice Kosher?
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Is sediment/separation normal?
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How do you keep nutrients in the juice?
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Is the juice pesticide free?
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Why do you not use glass bottles?
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Are the bottles BPA free?
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Do you recycle?
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Pressed Freeze
Is Freeze Vegan?
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Is Freeze nut free?
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Are there any added sugars in Freeze?
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Is Freeze Kosher?
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How is the Freeze made?
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Why is the carbohydrate content in the Freeze so high?
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Are Freeze toppings Vegan?
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Can I order Freeze online?
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Pressed Frozen
Is Pressed Frozen Kosher?
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Where can I find Pressed Frozen?
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Is Frozen Vegan?
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What is the difference between Pressed Freeze and Pressed Frozen?
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Can I order Frozen online?
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Cleansing & Health Related FAQs
What is cleansing?
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Is it true that our bodies are capable of cleansing naturally?
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Who should cleanse?
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Can a child 18 years or younger do a Cleanse?
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Is it safe for someone whose immune system is compromised?
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What if I am pregnant or breastfeeding?
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Will I really be able to handle a cleanse?
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Am I going to lose weight on a cleanse?
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Can I add extra beverages to my day of cleansing?
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Can I exercise while on a cleanse?
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Can I do work on a cleanse? What if I have to focus on important meetings?
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Can I add whey or soy protein into my diet post cleanse?
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How do I break the cleanse?
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Should I do a 3-day cleanse or a 5-day cleanse?
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E-Commerce
Where do you ship?
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Do you ship internationally?
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Can an order be modified after it has been placed?
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What is the cancellation/refund policy for Nationwide Shipping orders?
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How do you keep these juices fresh during transit?
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What is the current shipping schedule?
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What do I do if my order arrives damaged or incorrectly?
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Can I drink the juice if my order arrived warm?
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What if my order arrives and the liner is torn?
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What are the contents of the ice packs used?
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Are the ice packs recyclable?
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Can the ice packs in my shipment be reused?
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How should I dispose of the ice packs used to pack my order?
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How long does it take to receive a Local Delivery order?
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Can I schedule a Local Delivery for a different time or date?
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I am within the 10 mile radius of a retail location, why can’t I qualify for delivery?
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Can I modify an order after it’s been placed?
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Are Local Delivery orders packed with ice packs?
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Gift Cards
How can I use my Pressed Juicery gift card?
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Can Pressed Juicery gift cards be used online?
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Can I use my Costco gift card on pressedjuicery.com?
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Are there purchase restrictions with the Costco gift card?
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Pressed Points FAQs
How can I become a Pressed Points Member?
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Is there a fee to join Pressed Points?
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When can I begin earning points?
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How do I access my points and rewards?
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Does the bottle deposit, delivery, shipping & taxes get included in earning points?
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How do I earn Pressed points?
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What's the difference between Elite and Insider status?
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How do I earn Elite status?
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How do I maintain my Elite status?
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How can I redeem my points for free products?
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Can I link my old loyalty account to my VIP membership?
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How can I claim an Old Account?
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How can I update my Phone Number?
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Where can I find member perks/coupons on my account?
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How can I redeem my points online?
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Do Pressed Points expire?
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Can points be earned using Third Party Apps?
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How can I view my account balance?
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I have an old Loyalty account, do I need to create a Pressed Points account to use my points?
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Do I need to enter my phone number or scan my barcode everytime I make a purchase in-store?
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Can points from previous transactions before signing up be added to my account?
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Can I become a VIP and still earn Points?
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Can I redeem a VIP perk if I am an Elite member?
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Is Local Delivery free for members?
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VIP Membership FAQs
What is the Pressed Juicery VIP Membership Program?
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How do you join the Pressed Juicery Membership Program?
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Is there a fee to join the membership?
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How do I use my account funds online and in store?
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How can I cancel my VIP membership account?
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Can I pay for my purchase in split payments(e.g.Membership Funds and Credit Card)?
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How do I load funds into my account?
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What size Freeze can I get for $5 as a VIP member?
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Does my money rollover or do I lose it?
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What happens to my funds if I cancel my membership?
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Can I use my membership benefits with other Pressed Juicery promotions or discounts?
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WHOLESALE QUESTIONS
Do you offer Wholesale for Pressed Juicery juices and shots?
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What do I do if I purchased a juice at a retailer other than Pressed Juicery that I believe is spoiled?
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Who do I contact regarding my Costco Pressed Juicery order?
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Which retailers sell Pressed Juicery Items?
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Pressed App
How can I download the Pressed Juicery App?
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Will I be able to pay with my VIP membership using the App?
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Can I place orders on the APP?
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How can I access my account using the App?
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What is Pressed Cash?
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How do I view my Pressed Cash/VIP Balance?
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What is the difference between VIP funds and Pressed Cash?
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